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The secret is out – Concept is the only dedicated supplier of room air conditioning products with our own full time staff for sales expertise and complete installations. We are ready to help you, whether you have a question about replacing your existing AC unit or looking to purchase new units for your home or business, we’re just a click or a call away. We are in the office Monday through Friday from 8:30am to 5pm EST. During the summer season we are also here extended hours in the evening and on Saturdays.